Scan in the Rinili app.
Sign in with your phone number, then scan the order code provided by the business using Rinili’s built-in scanner. You can enter the code manually too.
Great service.Just a tap away.
Your order, right on your phone. Rinili connects a customer app with a live Business Owner dashboard—so guests can follow their food and teams can focus on serving it.
Order #108Ready when you are.
9:41
SAMPLE ORDER
#108
Your order is ready!
Head to the counter. Enjoy every bite.
A little less waiting. A lot more hospitality.
ONE CONNECTED EXPERIENCE
Scan. Follow. Collect.Website preview QR
Order at the counter.Follow it in Rinili.
A mobile app for customers. A connected dashboard for Business Owners. From the first scan to collection, everyone knows what happens next.
Scan. Follow. Collect.Website preview QRCustomer app.
Business Owner dashboard.
Know when it’s ready.
Follow accepted, preparing, ready, and collected orders in the app. Turn on notifications and your preferred sound to stay informed.
Run a connected counter.
Business Owners manage orders, branches, team access, and communication from a web dashboard that updates in real time.
FOR CUSTOMERSA little freedom.
A little freedom.
While your food is made.
Keep every linked order close, without waiting at the counter. The Rinili app brings progress, updates, and the next step together.
One scan to connect
Scan the order code in Rinili, or type it in. The order is linked to your signed-in account.
Updates at a glance
Get enabled push alerts and a ready-to-collect sound. Supported iPhones also show progress through Live Activities on the Lock Screen and Dynamic Island.
Your orders, together
Follow active orders from different participating restaurants and revisit linked orders in History, with item and order details.
Make your experience count
Give a completed order 1–5 stars and an optional comment. One rating per order keeps feedback tied to the visit.
A little extra for returning
Earn points on completed, linked orders at restaurants with rewards enabled. Points follow each restaurant’s configured program.
Comfortably yours
Choose English or Arabic, light or dark appearance, and your notification preferences. Keep your profile details up to date.
See how to get started
Use the Rinili mobile app to scan your order. The QR illustration above opens this website’s preview only.
CUSTOMER APP · INTERACTIVE PREVIEW
Go ahead.Give it a tap.
See both sides of Rinili. Change the sample order as a Business Owner and watch the customer app preview update.
Illustrative preview of the app experience. These controls do not update a real order.
9:41
A little goodness
in the making.
Your order is being prepared. Settle in, we’ll keep this page updated.
BUSINESS OWNER VIEW
Order #108Sample
Preparing
Connected to the customer’s Rinili app
FOR BUSINESS OWNERSYour counter.
Your counter.
Your team. In sync.
A web dashboard for the work behind every order, with access tailored to your restaurant and your team’s permissions.
01Orders, restaurants & branches
Create and manage orders with customer details, items, totals, and notes. Move them through pending, accepted, preparing, ready, and completed—or cancel where permitted. Keep restaurant and branch records together.
Live updates keep your team working from the current order status.02Team access & communication
Give staff the right restaurant and branch access through assigned roles. Send in-app or push notifications, reuse message templates, and review delivery records.
Notifications reach registered devices according to customer permissions and settings.03Reports, exports & integrations
Review order volumes, status breakdowns, completed-order totals by currency, and notification delivery reports. Filter by date, export orders to CSV, and connect existing workflows through API access and webhooks.
Integration setup is tailored to your systems; contact us to discuss your POS workflow.04Rewards for completed orders
Participating restaurants can award points when a completed order is linked to a verified customer. Work with the Rinili team to enable rewards and choose the points earned per order.
The Rinili platform team manages reward settings, balances, and award history.05QR tools & activity history
Manage restaurant, branch, and order QR records, including expiry and deactivation. Activity logs help authorized team members review changes.
Customers link orders using the order code provided for the Rinili app.From first sign-in
to the final pickup.
Two sides. One connected order.
- 01
Get Rinili. Sign in.
Customers use the Rinili mobile app, verify their phone number with a code delivered through WhatsApp, and complete their profile. Contact us for app access.
- 02
Order. Scan. Follow.
Place your order with the business. Open Scan order in Rinili and scan the supplied order code, or enter it manually, to link the order to your account.
- 03
Prepare. Notify. Collect.
The business updates the order from its dashboard. The customer follows progress, receives enabled alerts, and returns to collect when ready.
A natural fit forRestaurants✳Cafés✳Food trucks✳Takeaway counters
What is Rinili?
Rinili connects a customer mobile app with a Business Owner web dashboard. Customers follow orders placed with participating businesses; teams manage order progress, branches, and communication. It replaces the need to carry a physical order pager.
Do customers need to download the app?
Yes. The Rinili customer experience uses the mobile app. Sign in with your phone number, then use Scan order inside Rinili or enter the order code provided by the business. The app brings your orders, alerts, history, and ratings together. An internet connection is required. Contact us for app access.
What do Business Owners use?
Business Owners and authorized staff use the web dashboard to manage their restaurant’s orders, branches, QR records, notifications, and reports. Access follows each team member’s assigned permissions. Existing businesses can use Business login above.
How do notifications and Live Activities work?
Order changes appear in the app, and push alerts can notify you when notifications are enabled. You control sound and notification preferences. On supported iPhones, Live Activities show progress on the Lock Screen and Dynamic Island. Availability depends on device settings, permissions, and connectivity.
How do rewards work?
At participating restaurants with rewards enabled, points are awarded for completed orders linked to a verified customer. The restaurant’s configured points-per-order rule applies. Contact the Rinili team about program setup and reward details.
How does a business get started?
Try the preview, then contact MUJEER to discuss your branches, staff, order workflow, app access, and integration needs. We’ll help configure your business and discuss a suitable plan.
Can customers place orders or pay in Rinili?
Rinili currently focuses on following orders and receiving updates. Place your order and pay directly with the business using its usual process, then link the order in the Rinili app.
Can I rate an order?
Yes. After an order is completed, you can submit one rating from 1 to 5 stars and an optional comment. Open the order in History or use its available rating shortcut. Your saved rating stays with the order.
Which languages and appearance options are available?
The customer app supports English and Arabic, including right-to-left layouts, plus light, dark, and system appearance. You can edit your profile and manage notification, sound, and Live Activity preferences.
What does Rinili cost?
Contact MUJEER with your branch count, team size, and integration requirements for a suitable business plan. This landing page does not collect payments.
Make room for
better service.
Built by MUJEER, a software company founded in 2017 in Amman, Jordan. Custom software, websites, mobile apps, and connected business systems.
11194 Shmeisani, Amman, JordanChat on WhatsApp